A legal advocate for residents in long-term care who helps resolve disputes and settle conflicts is called an

• A. Ombudsman
• B. Incontinent
• C. Neglect
• D. Nosocomial

Answer: (A)

An ombudsman serves as a legal advocate for residents in long-term care, helping resolve disputes and mediate conflicts between residents, families, and care facilities. This role protects residents’ rights, investigates complaints, and guides residents toward fair solutions or escalates issues to the appropriate authorities when needed. The focus is on advocacy and resolving concerns within the care system, which makes this the best fit for someone who helps residents settle disputes.

Incontinence describes a medical condition involving loss of bladder or bowel control, not a role that advocates for residents. Neglect refers to failing to provide adequate care, which is harmful behavior, not a representative who mediates conflicts. Nosocomial describes infections acquired in a health care setting, not a person who advocates for residents.